FAQs

I am a man who has lost almost everything and is still trying to find my way back. The most recent thing I lost was my job as an engineer. After that, I tried different ways to keep moving forward. I tried working as an Uber driver, but it didn’t work out. I tried day trading and lost a significant amount of money, but I’m still learning and practicing in a simulator because I believe in improving myself.

I may be starting a new, simpler job soon, but right now I am focused on surviving and rebuilding because there are people who depend on me.

I want you to know that I am not trying to scam anyone. I’m simply a person going through a difficult time, trying to get back on my feet. I’m not trying to steal your $20 — Thank you for understanding.

A: Most services start within 0–5 minutes. Full delivery time depends on the service — each one shows its daily speed before you order.

We accept Cash App, Venmo, Zelle and PayPal. Send your payment, open a ticket with your username and a screenshot, and we credit your balance — usually within a few hours.

Open a support ticket. Depending on the service, we'll issue a refill, a partial refund to your balance, or a cancellation.

Yes! SigmaGenz is built for resellers. Our wholesale prices let you set your own margin and keep the difference. 

On services marked with a refill guarantee, yes. Non-refill services are cheaper but drops aren't replaced — the service description always tells you which is which.

We never ask for your password — only your public link. You stay in full control of your account at all times. That said, promotional services can be against a platform's terms, so we recommend testing on a secondary account first.